Privacy Policy
This notice explains how we handle personal information when you visit the official Domus Bella website or contact us about your stay.
Data controller
The data controller is IKHONA SOCIETA' A RESPONSABILITA' LIMITATA SEMPLIFICATA, registered address Via Portuense 391, 00149 Roma, Italy, trade register RM1790242. Our guest house, Domus Bella, is at Via Ruggero Fiore 50, 00165 Rome, Italy. Property identifiers: CIN IT058091B4K8GQ4BX5; regional registration 058091-AFF-08254.
For privacy requests, contact Samuele at ikhona.business@gmail.com. You may also write to the company at its registered address. For enquiries about your stay, contact Domus Bella at Via Ruggero Fiore 50, 00165 Rome, Italy, or call +393520507851.
Browsing and enquiries
When you browse, our hosting and security services process technical information such as your IP address, browser details and requested pages to deliver the website and protect it from misuse. SiteGround provides the website hosting. Necessary device storage remembers your privacy choices and any accessibility display settings you select.
If you contact us by email or telephone, we use the information you provide to answer your enquiry and arrange your stay. This website has no contact form or payment form. Email and telephone links open your own applications. Please send only the information needed for your request.
Analytics
With your consent, Google Analytics 4 helps us understand which pages are visited and how visitors use our booking links. It processes cookies and technical information about your browser and visits. Analytics does not load before you agree. We do not send your booking dates, guest counts, discount codes, name or email in these website analytics events. No Google Ads or remarketing is installed.
If you accept analytics, a temporary link parameter may connect your visit to www.domusbellaroma.it with your visit to domusbellaroma.reserve-online.net, where the booking service has compatible tracking and consent settings. Your choice on this website does not give consent on the booking service. Refusing analytics does not affect browsing or booking.
Google Maps
Our Google Map loads automatically when you reach the map section, including if you decline analytics cookies. Google receives your IP address and browser information when the map loads and may use its own cookies. Google manages this information under its privacy policy.
Reservations
Our booking calendar and booking links open the Domus Bella reservation service, provided by WebHotelier, in a new tab. Your selected dates, number of guests and any discount code are sent directly to that service. The website starts with one room and no infants; you can change these options on the booking service. Availability, prices, child charges, cancellation terms and payment conditions are shown there before you confirm a reservation. We do not collect payment-card details on this website. The booking service has its own privacy notice and cookie settings.
Purposes and legal bases
We use enquiry and reservation information to take steps at your request before a contract and to provide your stay. Applicable legal obligations may require certain reservation or accounting information. Necessary website operation and security serve our legitimate interests in providing a reliable service. Optional analytics relies on your consent, which you can withdraw at any time. The automatically loaded map is described separately above and is not controlled by your analytics choice.
Recipients and retention
Information may be handled by our authorised staff and the providers needed for hosting, website maintenance and reservations, or disclosed to authorities where required by law. Google handles information received through its services under the applicable Google terms. External services may process information outside the European Economic Area; consult their notices for the applicable transfer arrangements and safeguards.
Privacy choices are stored for six calendar months. Accessibility choices remain on your device until reset or cleared. Analytics cookies are configured to expire after 180 days and may be refreshed on later visits. Enquiry, reservation and technical records should be kept only for the time needed for their purpose and any applicable legal obligations. Contact us for information about records relating to you.
Your rights
Under the GDPR, you may request access, correction, erasure, restriction or portability of your personal data and object to processing where applicable. You can withdraw analytics consent through Cookie settings without affecting processing carried out before withdrawal. You may lodge a complaint with the Italian supervisory authority, the Garante per la protezione dei dati personali. To exercise your rights, email ikhona.business@gmail.com.
External service notices: Google, SiteGround, Booking service, Garante per la protezione dei dati personali.